RETURNS POLICY

🔄 Returns & Exchanges: The Morning-After Policy

Listen Up, Hot Stuff! 💋

We know relationships can be complicated, and sometimes what looked hot in the moment just isn't giving what you thought it would. That's why we're giving you 30 days to change your mind after receiving your item (we're generous like that! 😘).

The Ground Rules (Because Every Good Relationship Needs Boundaries):

🕐 Timing Is Everything:
• 30 days to decide if we're meant to be
• Clock starts ticking when your package lands in your hot little hands
• Contact us ASAP at bitemenow@bitemenow.com.au with your order number (don't leave us on read!)

Keep It Clean, Honey! Your Returns Must Be:
• As fresh as a virgin martini (unworn and unwashed)
• Still wearing all their original tags (we like our clothes dressed!)
• In their original packaging (no walk of shame looks)

How to Break It Off (Returns Process):
1. Slide into our DMs at bitemenow@bitemenow.com.au
2. We'll give you the address to send your items back to (unlike your ex, we won't ghost you)
3. Include your packing slip or order confirmation (receipts, darling!)
4. Tell us if you want:
   - Store credit (friends with benefits)
   - A different product (rebound relationship)
   - Full refund to original payment (clean break)

The Tea on Shipping:
• Original shipping costs are like a first date - non-refundable
• Return shipping is on you, babe (we're independent like that)
• For exchanges, we'll cover the shipping of your new flame 🔥

Show Me The Money (Refunds):
• We'll process refunds in 5-7 business days after receiving your return
• Store credits are like promises - they can't be turned into cash
• Items bought with store credit are like second chances - no free returns

The Fine Print (But Make It Sexy):
• Sale items are like quick flings - final sale only (except for quality issues)
• Store credits from returns are like relationships - they come with some strings attached
• If you used store credit to buy, returns won't be free (we've all got boundaries)

We Love You, Mean It! 💕
Thanks for understanding our policies, gorgeous! We appreciate every single one of you in our fabulous family. Even if this piece wasn't The One, we know your perfect match is out there in our collection!

XOXO
BITE ME NOW 

P.S. Got questions? Need closure? Email us at bitemenow@bitemenow.com.au - we're better at responding than your last Tinder match! 😘